Oracle Utilities CC&B and MDM Shared Service Manager

Job not on LinkedIn

April 11

Apply Now

Receive Emails with Similar Jobs

Red Clay Consulting

WebsiteLinkedInAll Job Openings

Energy • Enterprise

Red Clay Consulting is a specialized firm with over 20 years of experience in the utility industry, delivering technology solutions and consulting services to utility companies worldwide. Known for its expertise in Oracle Utilities applications, Red Clay has an extensive track record of successful Oracle C2M implementations and maintains a large, certified US-based Oracle Utilities implementation team. The company offers advisory services, Oracle utilities solutions, and support services tailored to meet the needs of its utility clients. Red Clay prioritizes a collaborative and dynamic culture, being recognized multiple times as one of the best places to work in Atlanta. It is also a Gold-Level Oracle Partner, focusing on developing innovative strategies to enhance customer experience and streamline meter-to-cash processes for utility companies.

51 - 200 employees

Founded 2003

⚡ Energy

🏢 Enterprise

📋 Description

• As the Shared Service Manager, you will report to the Director, Shared Service and lead the implementation partner relationships to oversee all aspects of development, support, integration, and management of Oracle Utilities Customer Care and Billing (CC&B) and meter-to-cash flow within our Shared Services portfolio. • This role requires a deep understanding of Oracle CC&B, MDM, C2M, solutions, strong leadership abilities, and the ability to effectively communicate with stakeholders at all levels of the organization. • Maintain relationships and execute projects for key stakeholders. • Use expertise of the capabilities of Oracle solution to collaborate with key stakeholder groups and technical team members to drive solutions for the company using the platform. • Manage all aspects of the Oracle solution, including provisioning, licensing, integration, and implementation of new features and services. • May manage the budget, forecast, and costs for applications and services within the shared services portfolio, including the costs and integrations.

🎯 Requirements

• Strong knowledge of Oracle Utilities Customer Care and Billing (CC&B) • 6+ years overall relevant experience, including five years in consulting or services • In-depth knowledge of meter-to-cash flow and billing • CC&B lead architect experience in at least three utilities implementations • Successful full lifecycle implementation experience • A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field.