Account Systems Engineer

Job not on LinkedIn

🕒 May 13

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reDesign

1 - 10 employees

Founded 2008

📚 Education

🤝 B2B

Education • B2B

reDesign is an education design and consulting organization that helps schools, districts, and youth programs implement learner-centered, competency-based education at scale. They provide competency frameworks, free and paid tools, professional learning, modular courses, and custom consulting (including a CBE Catalyst program), and offer AI-supported tools and evidence-based implementation planning to support sustainable system-level change. reDesign partners with educators to co-design solutions tailored to local contexts and has reached over a million learners.

📋 Description

• Act as the technical owner for ~5–10 strategic accounts in your region, building deep trust with customer engineers and architects. • Spend significant time with customers (on-site and virtual) to understand business objectives, technical environments, challenges, and long-term goals. • Assess customer needs and translate them into tailored multi-vendor infrastructure architectures across servers, storage, networking, virtualization, cloud, and software solutions. • Package, propose, and present compelling end-to-end solutions that clearly address customer challenges and support their transformation roadmap. • Partner closely with field sales, Solutions Architects, Solution Consultants, OEM presales engineers, and services teams to craft winning proposals and support bid cycles. • Lead discovery sessions, technical demonstrations, proof-of-concepts (POCs), and technical workshops with customer stakeholders. • Develop and maintain detailed account documentation, architecture diagrams, roadmaps, and action plans to ensure continuity and shared understanding across the account team. • Proactively identify expansion opportunities within existing accounts and help drive account growth, aligned with land-and-expand / 100% wallet share strategy. • Coordinate technical support, implementation details, and acceleration of sales cycles when needed. • Dedicate recurring time each week to training and certification to stay current with technologies customers rely on. • Contribute field feedback and insights to internal teams to help shape offerings, best practices, and engagement models for strategic accounts.

🎯 Requirements

• Proven pre-sales, consulting, or technical account experience supporting enterprise IT solutions. • Strong understanding of enterprise technologies including servers, storage, networking, virtualization, and cloud. • Ability to interpret business and technical needs and translate them into clear, compelling architectures. • Exceptional communication skills with the ability to present to both technical and executive audiences. • Comfortable working collaboratively in a matrixed environment with sales, engineering, and services partners. • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience. • Industry certifications relevant to infrastructure technologies (e.g., networking, cloud, storage).

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • 401(k) retirement plan with company match (annual dollar cap applied) • Flexible time off plan • 15 paid holidays • Sick leave (amount varies by state requirements and is at least the minimum required by any state) • Short-term and long-term disability • Life insurance • Paid parental leave

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