Forward Deployed AI Engineer, Customer Adoption and Innovation

6 hours ago

🌲 North Carolina – Remote

Although this job is listed in North Carolina, this company may be open to hiring remote in other states.

💵 $116.3k - $191.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

🦅 H1B Visa Sponsor

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Red Hat

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Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

📋 Description

• Lead Lighthouse Implementations: Lead the technical delivery for critical, high-profile customer Proofs of Concept (POCs) and production pilots. • Optimization & Architecture: Provide expert advice on inference sizing, configuration, and resource management. • Field Enablement & Asset Creation: Enable our field teams by turning lessons from customer engagements into reusable assets. • Stakeholder Communication: Translate technical metrics into business value. • Product Feedback Loop: Act as a liaison between the customer and the Product and Engineering teams.

🎯 Requirements

• Proven experience in a technical consulting, professional services, or solutions architect role. • Extensive hands-on experience with OpenShift or Kubernetes. • Background or strong interest in system performance. • Familiarity with inference technologies such as Kserve, vLLM, and potentially llm-d. • Capable of reading and writing Python code to script automation or interact with necessary libraries. • Excellent written and verbal communication skills in English.

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!