Specialist Adoption Architect 3

🔥 1 minute ago

🐊 Florida, North Carolina, +2 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

💵 $132.4k - $211.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

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Red Hat

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

📋 Description

• Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products • Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions • May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client • May provide software development and consultation to prospective users and/or product capability assessment and validation • Ensures that the product application/solution is functioning according to specifications • May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications • Match here if incumbents are providing both pre and post-sales technical support; working with the customer from prior to the sale, through delivery and installation • Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products • Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices • Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources • Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption • Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes

🎯 Requirements

• Ability to lead and deliver consultative type customer-facing engagements • Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience) • Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely • Demonstrable presentation and facilitation skills • Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately deliver on customer outcomes • Willingness to travel within the region, visit customers and partners, attend conferences and other events • Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience • Experience in scripting and coding (especially Python) • Expert level hands-on experience with AAP • High-level familiarity with Chef, Puppet, Salt, and others in the space • Significant technical experience in at least one major IT domain, such as Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions • Linux-based workloads • Continuous integration (CI) and continuous deployment (CD) pipeline • Network technologies like Cisco, Juniper, Checkpoint • Kubernetes and container-based deployments • Public cloud providers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud, or IBM Cloud • Windows-based environment management • InfoSec / Security Operations

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!