Territory Services Manager

🔥 12 hours ago

🇳🇱 Netherlands – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

infoinfo

🗣️🇳🇱 Dutch Required

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Logo of Red Hat

Red Hat

10,000+ employees

Founded 1993

🏢 Enterprise

💰 Corporate Round on 1999-03

Enterprise • Cloud

Red Hat is a leading provider of enterprise open source software solutions, helping companies worldwide to build and deploy applications across hybrid cloud infrastructures. With a strong focus on developing secure, stable, and innovative technologies, Red Hat offers a broad portfolio including products like Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. These products support IT services on any infrastructure efficiently. Trusted by more than 90% of the U. S. Fortune 500, Red Hat empowers organizations to modernize their IT environments, leveraging open source communities to drive technological advancement.

📋 Description

• Represent Red Hat Services within customer account teams • Understand customer business and technical needs and develop and present solutions • Offer consulting and training as part of Red Hat’s solutions • Develop solutions aligned to customer outcomes • Coordinate with delivery and sales teams • Resolve moderately complex service sales issues • Attend or host regular customer meetings, on-site meetings, and events • Analyze, strategize, and assist with customer roadmaps to grow Red Hat services presence • Build relationships with account-level stakeholders and partners • Grow bookings and revenue within assigned accounts • Participate in account planning, strategy sessions, and reviews • Coordinate and facilitate discovery sessions • Work with Sales, Specialist Sales Professionals, Solutions Architects, Global Professional Services Architects, and extended account teams • Lead Services team responses to customer requirements and guide internal approval processes for services proposals • Negotiate services pricing, project costs, and terms; manage Services margin • Ensure timely handover of projects to Services Delivery teams and participate in delivery reviews and steering committees • Identify complementary solutions with strategic business partners and key stakeholders • Provide weekly revenue and booking forecasts for assigned accounts, territories, and subregions • Document and share sales and delivery best practices across EMEA and Global Services teams • Report to a Regional Services Manager

🎯 Requirements

• Experienced sales professional with customer-focused field services sales and delivery experience • Ability to create and articulate value propositions, with consultative selling and professional services delivery experience • Experience presenting to and managing executive customer relationships • Successful experience overseeing and managing multiple accounts, including services sales cycles • Knowledge of Red Hat or competitive technologies • Understanding of customer and internal project impact from financial, supportability, scalability, and repeatability perspectives • Experience in services selling and developing Statements of Work (SoWs) • Experience responding to RFXs and navigating complex commercial negotiations • Ability to lead and work in virtual and cross-functional teams • Excellent written and verbal communication skills in Dutch and English • Willingness to travel within the territory and region for customer and internal meetings • Must reside in a country where Red Hat is registered to do business

🏖️ Benefits

• Remote work arrangement • Flexible work environments, including in-office, office-flex, or fully remote depending on role requirements • Reasonable accommodations for applicants with disabilities

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