Senior Professional Services Consulting Engineer

🔥 28 minutes ago

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Redis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $1.2M Secondary Market - Redis on 2021-12

SaaS • B2B • Artificial Intelligence

Redis is an in-memory data platform and open-source data store that provides low-latency caching, streaming, search, and real-time data services. It offers both Redis Cloud (a managed SaaS offering) and Redis open-source software for on-prem/hybrid deployments, plus a suite of tools and extensions—Redis Iris (real-time context for AI agents), Redis Context Retriever, LangCache, Redis Flex (tiered RAM+flash storage), Active-Active multi-region replication, Redis Insight UI, and client SDKs. Redis is used for core workloads like caching, session management, real-time messaging/streams, feature stores, vector search and semantic search for RAG/AI, fraud detection and real-time decisioning, targeting developers and enterprise customers across industries such as financial services, e-commerce/retail, gaming, healthcare and telco.

📋 Description

• Develop technical expertise with Redis, Redis Enterprise and Redis Modules and serve as a subject matter expert with our customers. • Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services. • Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments. • Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go. • Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments. • Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account. • Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on. • Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D.

🎯 Requirements

• 5+ years of experience in post-sales consulting (ideally database engineering) for enterprise software • Hands-on experience with client library and server-side code development, RESTful APIs and Linux • Prior experience with scalable and highly available distributed systems • Docker and Kubernetes experience are a plus • BS in Computer Science / B.A. or equivalent work experience • A team player with strong technical, communication and time management skills • Excellent written and spoken English • Available to travel up to 40% of the time when conditions permit; the location is flexible, working from office or home, per sales team structure and management directives

🏖️ Benefits

• Competitive salaries and equity grants • Flexible vacation time to promote a healthy work-life balance • Health insurance, paid paternity leave, and pension plan • Flexible working options • Yearly health and wellness budget for a healthy mind and body • Frequent team celebrations and recreation events • Lunch stipends • Home internet reimbursement • Learning and development opportunities • Ability to influence a high-performance company on its way to IPO