Distribution Services Specialist

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🔥 2 minutes ago

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Logo of Red Roof

Red Roof

5001 - 10000 employees

✈️ Travel

📦 Logistics

🏨 Hospitality

Travel • Logistics • Hospitality

Red Roof is a U. S. -based budget hotel company operating a portfolio of more than 700 properties under multiple brands (Red Roof Inn, Red Roof Plus+, The Red Collection, and HomeTowne Studios). It provides affordable, value-driven lodging and extended-stay options for leisure and business travelers, with a focus on mobile booking, loyalty (RediRewards), special offers (e. g. , military discounts), and franchising and group travel services. The company emphasizes clean, comfortable rooms, pet-friendly policies, and nationwide availability.

📋 Description

• Deliver exceptional customer service to internal and external customers • Build new Red Roof Inn hotels in databases • Communicate with GDS partners regarding new hotels • Complete data entry accurately • Sync rates and room types to channels • Activate hotels on OTA sites and track progress • Load promotions and update information on OTA sites • Support revenue management efforts and maintain accurate data • Communicate with property management and respond to requests • Answer inbound calls to the Distribution Team line

🎯 Requirements

• Exceptional customer service skills • Ownership mentality • Ability to gather information and conduct online research • Data entry skills • Strong communication skills with GDS partners • Attention to detail • Understanding of revenue management and operations • Ability to maintain logs and documentation

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