Program Manager

Job not on LinkedIn

November 8

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Logo of ReflexAI

ReflexAI

Artificial Intelligence • eCommerce • Education

ReflexAI is a company that specializes in equipping human support and contact centers with scalable AI tools designed for advanced roleplay simulations and intelligent quality assurance. Their innovative AI-driven training solutions enhance communication, empathy, and problem-solving skills among team members in real-world scenarios, particularly focusing on crisis management and customer service interactions. The platform provides automated, data-driven feedback and quality assurance insights to optimize team performance and improve outcomes in high-stakes conversations.

📋 Description

• Manage large-scale global social impact program with internal teams and external partners • Oversee project timelines, deliverables, and budgets • Drive workstreams for 100+ organizational partners • Coordinate technology, storytelling, and reporting workstreams • Represent ReflexAI at conferences and public events • Collaborate with Chief of Staff and senior leadership • Collect and analyze insights from program performance • Develop presentations and reports to communicate program goals and outcomes • Champion ReflexAI’s values in all aspects of work

🎯 Requirements

• 4+ years in program or project management, ideally in mission-driven settings • 3+ years in digital marketing or awareness building • Success in managing multi-stakeholder initiatives • Excellent communication skills with diverse audiences • Highly organized and able to juggle multiple priorities • Proactive and adaptable in fast-paced environments • Ability to distill complex information into clear recommendations • Enthusiastic about representing ReflexAI externally

🏖️ Benefits

• Generous retirement, equity, healthcare, and PTO policies • Flexibility to work remotely from anywhere in the United States

Apply Now

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