Product Operations

🕒 March 24

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Reflow

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Reflow is a SaaS platform that provides enterprise teams real-time visibility into how operational work actually happens, helping them visualize workflows, identify bottlenecks and drift, prioritize data-driven automation, and measure ROI from optimization. Built as a system of record for enterprise operations, Reflow aggregates granular execution data across tools to surface objective insights, recommend high-impact automations (e. g. , refund processing, chargeback triage, subscription cancellations), and verify compliance with SOPs while maintaining enterprise-grade security and privacy controls.

📋 Description

• Own prioritization and execution flow • Partner with founders and product leadership to prioritize the product roadmap based on customer impact, revenue, and technical constraints. • Translate high-level priorities into clear execution plans, milestones, and timelines. • Support the engineering team by clarifying scope, sequencing work, and protecting focus. • Drive testing and delivery • Coordinate product testing, releases, and rollouts to ensure quality and readiness. • Manage dependencies, unblock teams, and keep work moving across functions. • Track progress and surface risks early — no surprises. • Be the connective tissue • Act as the operational bridge between product, engineering, GTM, and partners. • Turn customer, sales, and support feedback into clear, actionable inputs for the product team. • Ensure everyone knows what’s shipping, when, and why. • Partner setup and onboarding • Participate in the setup and onboarding of partners (pilots, early access programs). • Coordinate internal and external stakeholders to deliver smooth launches. • Document processes so partner onboarding becomes repeatable and scalable. • Project manage cross-functional initiatives • Lead cross-functional product initiatives end-to-end (new features, launches, integrations). • Define success criteria, timelines, owners, and follow-ups. • Improve how we plan, execute, and learn from product work over time.

🎯 Requirements

• Experience in product operations, program management, product management, or technical operations. • Comfortable working closely with engineering teams and understanding technical tradeoffs (you don’t need to code, but you speak the language). • Strong at prioritization, planning, and execution: You bring order without slowing things down. • Clear, structured communicator who keeps teams aligned and moving. • Proactive and calm under pressure; you anticipate issues before they become problems. • Thrive in early-stage environments where processes are built, not inherited. • Bonus points: Experience working on B2B SaaS, data, analytics, or workflow products. • Exposure to partner integrations, APIs, or platform products. • Background in startups or fast-growing teams.

🏖️ Benefits

• Competitive pay based on the market • Flexibility in setup (contract or full-time)