regiocom SE
5001 - 10000 employees
Founded 1996
⚡ Energy
🤝 B2B
🏢 Enterprise
Energy • B2B • Enterprise
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
Agent, Kundenservice Energie
🕒 March 12
🗣️🇩🇪 German Required
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regiocom SE
5001 - 10000 employees
Founded 1996
⚡ Energy
🤝 B2B
🏢 Enterprise
Energy • B2B • Enterprise
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
📋 Description
• Bearbeitung komplexer Kundenanliegen primär per Schrift • Unterstützung der Kunden bei Problemen rund um ihren Strom-Hausanschluss • Sicherstellung der ordnungsgemäßen Inbetriebnahme von Anschlüssen und PV-Anlagen • Klärung verzwickter Beschwerdefälle
🎯 Requirements
• Berufserfahrung oder Quereinsteiger • Freude daran, Kundenprobleme zu deren Zufriedenheit zu lösen • sehr gute PC-Kenntnisse • hohe Zuverlässigkeit und Gewissenhaftigkeit • sehr gute Deutschkenntnisse in Wort und Schrift (C1 Level) • Interesse an moderner Technik (z.B. Bots, Co-Pilot und KI)
🏖️ Benefits
• unbefristeter Arbeitsvertrag • professionelle und bezahlte Einarbeitung • work@home – Hybridmodell nach ca. 3-monatiger Einarbeitungszeit • Aufstiegschancen durch Talentförderung • Deutschlandticket als Jobticket für 44,10 €/Monat möglich • Rabatte durch Kooperation mit Fitnessstudio "Superfit"
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