Call Center Agent - Energy Project

🔥 7 minutes ago

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regiocom SE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

⚡ Energy

🤝 B2B

🏢 Enterprise

Energy • B2B • Enterprise

regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.

📋 Description

• First point of contact for all questions related to energy contracts: advance payments, meter readings, data maintenance, invoices, contracts, etc. • Provide telephone and written information on all inquiries from private customers • Advise customers on tariffs and contracts

🎯 Requirements

• Several years of experience in a call center • Experience working on an energy project • Enjoy helping customers find the right tariff • Flexible and highly reliable • Very good German language skills, spoken and written (C1 level) • Proficient with common PC applications

🏖️ Benefits

• 100% remote (home office) – no commuting to an office! • Permanent contract from day one • Health program with gym discount • Extensive training and career development opportunities • Premium tech package