
5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
🔥 0 minutes ago
🗣️🇩🇪 German Required
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5001 - 10000 employees
Founded 1996
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
regiocom SE is a German business-to-business provider of IT, software and customer-care services focused on the energy sector. The company offers BPO processes for grid operators and energy suppliers, market transparency and regulatory services (e. g. , MaStR, IDA feed-in billing), cloud and IT services, service-center operations, and bespoke software development for energy document standards. regiocom positions itself as an experienced, enterprise-focused partner for utilities and other organizations needing integrated IT, regulatory and customer service solutions.
• Lead, motivate, and develop the team • Take responsibility for achieving sales targets and key performance indicators (KPIs) • Regularly analyze team performance and implement appropriate measures • Conduct coaching sessions, feedback meetings, and employee discussions • Support employees in addressing customer service and sales challenges • Monitor quality and ensure compliance with defined processes • Plan and conduct virtual team meetings • Identify development potential and foster individual strengths • Optimize workflows and implement new measures to improve performance
• At least 1 year of experience as a team leader, preferably in a call center environment • Experience in customer service, ideally in sales • Results-oriented mindset and strong numerical and analytical skills • Structured and solution-oriented approach to work • Strong communication skills and confidence using digital tools • Experience leading remote teams is a plus • Full-time position • Professional experience required
• Permanent employment contract • Fixed monthly salary plus performance bonus • 100% remote work • Premium technology package • Training and professional development opportunities
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