Enterprise Solutions Associate

Job not on LinkedIn

🔥 4 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

✨ Associate

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Relay Robotics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

⚕️ Healthcare Insurance

Healthcare Insurance • Robotics • Hospitality

Relay Robotics is a company that specializes in autonomous delivery robots designed specifically for hospitals and hotels. These robots support staff in mundane tasks, enhancing efficiency and employee satisfaction while also improving patient outcomes and customer service. Relay delivery robots can navigate complex environments and ensure safe transportation of items, thereby addressing staffing challenges and reducing operational costs.

📋 Description

• Support the full customer lifecycle—from pre-sales assessment through deployment, training, adoption, and post-sales expansion. • Help deliver successful deployments, train hospital staff, analyze utilization, and assist in identifying new opportunities for workflow automation. • Support project managers in executing deployment plans and tracking progress. • Assist with on-site robot setup, route mapping, testing, and configuration. • Prepare documentation, schedules, and resource plans for go-live activities. • Monitor early usage, gather feedback, and help customers reach stable adoption. • Track utilization metrics, delivery volumes, and customer feedback.

🎯 Requirements

• 1–3 years of experience in operations, technology support, field services, or solution delivery. • Strong communication skills and comfort working directly with customer stakeholders. • Ability to manage multiple tasks, coordinate with cross-functional teams, and work independently. • Willingness to travel to customer sites (20–40%). • Experience with hardware/software deployments, mobile devices, or automation technology. • Previous exposure to logistics workflows, hospital support services, or clinical project work. • Experience delivering training or supporting end-users in a healthcare environment. • Located in state of Florida

🏖️ Benefits

• Enjoy a dynamic, mission-driven culture where your impact is tangible • Opportunity to revolutionize healthcare through robotics