Global Member Growth Specialist

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51 minutes ago

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RELO Direct, Inc.

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Real Estate • Transport • Enterprise

RELO Direct, Inc. is a global mobility company that specializes in providing comprehensive relocation management services to corporations, government agencies, and organizations around the world. With a reputation for delivering superior results and high client satisfaction, the company focuses on thought leadership and effective collaboration with its clients. RELO Direct is a subsidiary of Leading Real Estate Companies of the World, which connects the company to an extensive network of independent residential brokerages. This affiliation supports its ability to offer tailored relocation solutions backed by market-leading real estate expertise. Since 1992, RELO Direct has been helping HR and talent leaders manage employee relocations with confidence and efficiency, fostering a culture of learning and collaboration through its unique forums such as the Global Mobility Roundtable and Annual Corporate Forum.

51 - 200 employees

Founded 1992

🏠 Real Estate

🚗 Transport

🏢 Enterprise

📋 Description

• The Specialist identifies and opens new membership opportunities worldwide by researching markets to find local leaders, conducting AI-assisted deep dives, assessing IMP (Ideal Member Profile) fit, and initiating SPIN-based outreach. • The role prepares concise VP briefings on priority markets, builds and maintains a clean pipeline, drives progression through proposals, and prepares membership contracts for signature. • Map target markets and identify market-leading independent brokerages by share, reputation, awards, and growth signals. • Conduct AI-assisted deep dives (ownership, leadership bios, digital presence, PR, recruiting posture, M&A). • Maintain and refine the Ideal Member Profile (IMP) with clear fit/disqualifier criteria. • Prepare one-page market and account briefings for the VP Global BD; recommend tiering and outreach sequence. • Highlight territories for expansion and provide competitive snapshots versus franchise brands and peer networks. • Coordinate with Global BD to pass qualified prospects and align next steps. • Draft opening emails and short cadences applying SPIN; A/B test subject lines, hooks, and CTAs. • Create SPIN question scripts tailored to persona and market maturity for VP discovery calls. • Conduct compliant outreach to prospects via LinkedIn and other social channels; hand off booked meetings. • Log all activities, notes, and next steps in CRM; keep stages, probabilities, and close dates current. • Maintain data quality (contact roles, account hierarchy) and adhere to naming and SLA standards. • Track reply rates, meeting rates, stage conversions, and cycle times; surface risks early. • Produce concise VP briefings, discovery worksheets, and objection-handling notes. • Keep a library of market one-pagers, competitive summaries, and case snapshots. • Monitor campaign and sequence performance; recommend adjustments based on data. • Prepare proposal documents and membership agreement packets; coordinate redlines with Legal where needed. • Manage DocuSign routing and approvals; ensure accurate records at close. • Capture win/loss reasons and feed back into IMP, messaging, and market prioritization. • Coordinate with Member Services for smooth onboarding post-signature. • Collect early success notes/testimonials suitable for marketing use. • Support event-driven outreach (rankings, conferences, awards); coordinate with VP Global Communications for materials and displays.

🎯 Requirements

• Experience in market research, sales development, membership development, or partnerships (real estate or B2B networks a plus). • Working knowledge of SPIN selling and strong business writing skills (briefs + short-form email). • Proficiency with CRM (Salesforce/HubSpot), LinkedIn Sales Navigator, and email engagement tools. • Comfortable using AI tools (e.g., ChatGPT) for synthesis, validation, and first-draft content. • Strong organization, follow-through, and pipeline discipline; data-driven and detail-oriented. • Professional presence with a service mindset; able to collaborate across global teams and time zones. • Familiarity with e-signature workflows and basic contracting processes (not legal counsel). • Compliance awareness (GDPR/PECR/CCPA) and respectful outreach practices.

🏖️ Benefits

• Remote work • Flexible working hours