IT Manager

🕒 July 28

🌐 Mexico, Philippines, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇵🇭 Philippines – Remote 🇿🇦 South Africa – Remote 🇳🇬 Nigeria – Remote 🇧🇷 Brazil – Remote 🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Remote Legal Staff

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚖️ Legal

🎯 Recruiter

🤝 B2B

Legal • Recruitment • B2B

Remote Legal Staff is a staffing firm that sources and places remote legal professionals (such as paralegals, legal assistants, document reviewers, and other support staff) for law firms and corporate legal departments. The company focuses on remote/virtual staffing and recruiting, helping legal organizations fill ongoing or project-based roles.

📋 Description

• Take over all IT responsibilities from our owners and become the single owner of the IT function • Audit all existing tools, accounts, licenses, and configurations; document what exists and what's missing • Build an IT roadmap and 90-day priority plan • Create and maintain IT policies, acceptable-use guidelines, and a self-service knowledge base • Fully own our Google Workspace environment • Enforce MFA, security defaults, and data sharing controls • Manage user accounts, license assignments, access provisioning, and deprovisioning across all platforms • Maintain an accurate inventory of users, roles, access levels, and licenses • Audit all SaaS subscriptions and rationalize unnecessary or duplicate tools • Manage vendor relationships, renewals, and negotiations • Track license utilization so we only pay for what we use • Select, implement, and manage an IT ticketing / service desk platform • Build self-service resources to reduce repetitive support requests over time • Implement and enforce security fundamentals: MFA, password management, role-based access controls • Conduct periodic access reviews and proactively identify security gaps • As the organization grows, recruit, onboard, and manage one or more IT Support Specialists • Build a small, scalable IT support function for a growing global team • Support our marketing team with the technical side of domain and subdomain setups, and web development

🎯 Requirements

• 4–6 years of IT experience, including at least 2 years in a hands-on senior sysadmin or IT management role • Google Workspace Admin experience managing for 100+ users: non-negotiable • Experience with an IT service desk platform (Freshdesk, Zendesk, Jira Service Management, or similar) • Experience managing a SaaS tool portfolio across multiple platforms • Working knowledge of SSO, SAML, MFA enforcement, and role-based access control • Excellent written and verbal English, you'll support both internal staff and external clients directly • Able to work independently and proactively in a fully remote, async-first environment • Strong customer service instincts; your audience is entirely non-technical.

🏖️ Benefits

• Fully remote position with a flexible work schedule • Competitive base salary • Annual performance bonus • Anniversary loyalty bonuses • Company-sponsored health insurance • Generous PTO that increases with tenure (up to 30 days per year) • Birthday PTO day • 7 U.S. paid holidays • 5 paid sick days per year • Bereavement leave • Additional unpaid personal leave is available • Home office stipend for equipment and workspace upgrades • Computer replacement stipend • Monthly internet allowance (increases with tenure) • Professional development and training programs • Education support for high performers • A collaborative, supportive team culture where people are genuinely invested in each other's success • A fast-moving environment where your work has real visibility and direct impact • Clear path to growth: we promote from within and reward people who perform