Payroll Enablement Specialist

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Remote

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 HR Tech

☁️ SaaS

🏢 Enterprise

HR Tech • SaaS • Enterprise

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• SOP Lifecycle Ownership: Lead the creation and maintenance of Standard Operating Procedures for your assigned domain. You will draft complex tax and payroll workflows in Notion, ensuring they are verified for accuracy with Legal and Compliance stakeholders. • Content Alignment: Own the integrity of our knowledge base. You will conduct quarterly audits of your assigned domain to ensure Zendesk (external) and Notion (internal) content are 100% aligned with evolving global labor laws. • Information Design: Structure documentation for maximum discoverability. You will leverage Notion databases and advanced formatting to ensure resources are searchable and intuitive, rather than static "walls of text." • Learning Pack Creation: Design comprehensive "Learning Packs" for new initiatives. This includes a technical written guide, a 2-minute "how-to" video snippet, and a Docebo assessment for team certification. • Async Module Development: Build engaging, interactive training modules using Rise by Articulate, translating dense technical updates into digestible, self-paced learning journeys. • Knowledge Application: Act as a bridge between theory and practice, ensuring the team doesn't just read the "how" but deeply understands the "why" behind payroll nuances. • Data-Driven Enablement: Proactively analyze support ticket spikes and internal friction points. You will determine if the solution requires a new SOP, a video walkthrough, or a live deep-dive training session. • Cross-Functional Leadership: Support payroll projects from inception to completion, acting as the enablement lead to ensure all documentation is robust, localized, and ready for launch.

🎯 Requirements

• Dual-Threat Content Skills: You are a versatile creator who can pivot from writing a highly technical, compliant SOP in Notion to building an interactive, aesthetically pleasing module in Rise by Articulate. • Analytical Problem Solving: You have the ability to look at operational data and identify the "root cause" of knowledge gaps, designing targeted content interventions to fix them. • Platform Proficiency: Advanced experience with Notion (specifically database management), Zendesk, and LMS tools (like Docebo or Articulate) is essential. • Technical Writing Mastery: A proven track record of distilling complex regional tax codes or labor laws into clear, actionable, and scannable workflows. • Detail & Compliance Orientation: An uncompromising focus on accuracy. In the world of global payroll, you understand that a single misplaced detail can have significant compliance implications. • Linguistic Clarity: Fluent English (written and verbal) is required to maintain our global standards for documentation.

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • mental health support services • stock options • learning budget • home office budget & IT equipment • budget for local in-person social events or co-working spaces