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Senior IT Engineer – MSP, WFH, Benefits

🔥 15 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟠 Senior

💻 IT Support

Where this job comes from

Posted on RemotePro.ph's careers page, not through a job board

First seen by Remote Rocketship 15 hours ago

Still open on RemotePro.ph's site. Checked 13 hours ago.

Logo of RemotePro.ph

RemotePro.ph

51 - 200 employees

Founded 2013

💼 Consulting

Consulting

RemotePro. ph is a US-based IT services firm with a consistently growing and fully remote team located in the Philippines. With a decade of experience in the IT sector, RemotePro. ph specializes in digital marketing, software development, web development, and IT services. The company emphasizes authenticity and has built enduring client relationships over the years, showcasing their focus on delivering reliable and quality IT solutions.

📋 Description

• Serve as the Tier 3 escalation point for complex issues across servers, networks, cloud platforms, and endpoint security • Diagnose root causes rather than patching symptoms • Proactively audit client environments for risks, vulnerabilities, and inefficiencies • Build monitoring, alerting, and automation to catch or eliminate problems • Lead infrastructure projects end-to-end, including cloud migrations, Microsoft 365 deployments, network overhauls, and security implementations • Write and maintain PowerShell scripts to automate repetitive manual tasks • Mentor junior engineers • Communicate clearly with clients and vendors • Document systems and work comprehensively • Own client environments and improve team and operational standards

🎯 Requirements

• 5+ years of IT experience, minimum 2 in an MSP or multi-client environment • Deep proficiency in Windows Server (2016–2022), Active Directory, DNS/DHCP, Group Policy, and virtualization (VMware/Hyper-V) • Strong networking fundamentals: routing, switching, VLANs, firewall management (SonicWall, Fortinet, or Meraki) • Solid Microsoft 365 and Azure experience (AZ-104 level or equivalent) • PowerShell scripting proficiency • Hands-on experience with RMM and PSA platforms (Datto, HaloPSA, NinjaRMM, or equivalent) • VOIP support experience (3CX or similar) • Strong diagnostic skills and root-cause analysis • Natural mentor • Self-directed once the environment is understood • Honest communicator • Long-term mindset • Ability to work from home in the Philippines

🏖️ Benefits

• Permanent Work from Home • Competitive Salary • HMO • Mental health programs thru HMO • Maternity Assistance thru HMO (female employees) • Paid Vacation Leave • Technology Allowance • Internet Allowance • Weekly Payout • Career growth and advancement

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