Customer Service Representative

🔥 12 minutes ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Rentokil Pest Control North America

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10,000+ employees

Founded 1930

🤝 B2B

👥 B2C

B2B • B2C

Rentokil Pest Control North America is a company specializing in pest control services throughout North America. They offer solutions for both residential and commercial properties to manage and eliminate pests effectively. Known for their extensive expertise in pest management, Rentokil focuses on providing safe, effective, and environmentally responsible services to address pest issues, ranging from insects to rodents. Their comprehensive programs are designed to protect health, property, and the quality of the environment.

📋 Description

• Maintain good customer relations both on the phone and in person • Gather information from customers to help identify and solve problems • Confirm, schedule, and reschedule services for the customer • Set sales appointments for new customers • Answer billing questions • Complete general clerical duties as assigned • Work as a team with Service and Sales • Sell the value of our services and suggest upgrades to service • Smile while talking on the phone

🎯 Requirements

• High school diploma or GED • Have excellent listening and communication skills • Have a pleasant phone voice and ability to clearly speak and be understood on the phone • Demonstrate multitasking skills to enter accurate data and type while speaking with customers • Remain calm and able to work under pressure when busy and help other team members • Strong attention to detail and willingness to learn • Excellent organization and time management skills • Available to work Monday-Friday and Saturdays as needed

🏖️ Benefits

• Start Day 1 for Full-Time Colleagues - No Waiting Period! • Professional and Personal Growth • Multiple avenues to grow your career • Training and development programs available • Tuition Reimbursement benefits (for FT Colleagues) • Health and Wellness • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more • Savings and Retirement • 401(k) retirement plan with company-matching contributions • Work-Life Balance • Vacation days & sick days • Company-paid holidays & floating holidays • A company mindset that prioritizes health, safety, and flexibility