Application Support, QA Specialist

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Reos GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏠 Real Estate

☁️ SaaS

⚡ Energy

💰 Non Equity Assistance on 2021-10

Real Estate • SaaS • Energy

Reos GmbH is a holistic property management company specializing in innovative, digital, and real-time management solutions. The company offers comprehensive property management services for residential and modern asset classes such as Micro Living and urban quarters in the DACH region, leveraging their proprietary software solutions and smart building expertise. Reos focuses on efficient and sustainable property management, providing real-time visualized data, tenant apps, and strategic ESG data to enhance value preservation and make informed decisions.

📋 Description

• Supporting end users, business clients and internal stakeholders with questions and issues related to web and mobile applications. • Verifying implemented features, bug fixes and tickets; testing acceptance criteria. • Performing active QA tasks throughout the software development process. • Performing bugfix retests, providing feedback prior to release and assisting with testing. • Documenting incidents, solutions, workarounds and known error patterns.

🎯 Requirements

• Experience in software testing/QA, application support, technical support with close collaboration to development, or software development with an interest in QA and support. • An understanding of how software is tested, reviewed and accepted in the development lifecycle. • Ability to systematically isolate, reproduce and document bugs in a clear and traceable manner. • Experience or interest in manual testing, acceptance criteria, test cases, bugfix retests, smoke tests, regression testing or UAT. • Basic technical understanding in one or more areas: web technologies, APIs, mobile apps, logs, monitoring or basic networking concepts. • Confident use of ticketing systems, ideally Jira Service Management. • Structured, autonomous and sustainable way of working. • Clear and reliable communication in German and English with users, business clients and technical teams is a matter of course for you.

🏖️ Benefits

• Remote work: Home office or office? You decide what fits your daily life best! • Workation: A work environment with vacation vibes — enjoy the perfect balance of productive work and relaxed atmosphere within Europe. • Wellbeing: Occupational health management — an annual health budget and a subsidized Urban Sports Club membership. • Pension plan: Attractive employer contributions to company pension scheme — secure your future with our support. • Hardware: State-of-the-art equipment — so we can keep innovating together. • Discounts: Attractive offers — enjoy discounts with over 1,500 providers across sports, mobility, fashion and travel, and use our Edenred benefit card for additional perks. • Knowledge base: Targeted, on-the-job learning — take the opportunity for diverse, individualized development and training. • Networking: Not without my team — look forward to regular team events. • And yes, we haven't forgotten the essentials — we also offer free soft drinks and the ever-popular fruit basket.