Social Media Manager

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Reprotel Marketing Hoteleiro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🤝 B2B

📱 Media

B2B • Media

Reprotel Marketing Hoteleiro is a Brazil-based digital marketing agency specialized in the hotel and hospitality sector. It helps hotels, pousadas and resorts increase direct bookings and reduce commissions to OTAs by using a hotel-focused methodology and services like Google Hotel Ads, Google Ads, Meta (Facebook/Instagram) ads, conversion-focused website design, SEO, email marketing, content marketing and digital analytics. With about 20 years of hospitality experience, 10+ years in hotel digital marketing, ~150 active hotel clients, a team of ~40 specialists and roughly R$5M managed in ad spend in 2023, Reprotel positions itself as a niche expert for the national hotel market.

📋 Description

• Management of social media profiles. • Creation of monthly content plans. • Posting and monitoring content across digital platforms. • Handling social customer service (SAC 2.0), responding to direct messages, comments and interactions on social networks. • Writing copy and content for various communication channels, including blogs, websites, institutional materials, email marketing, creatives and campaigns. • Organizing, reviewing and approving content plans before sending them to clients. • Participating in sprints and continuous improvement meetings for the department. • Supporting other tasks necessary for the smooth operation and development of the area. • Proactively resolving client issues and requests.

🎯 Requirements

• Excellent verbal and written communication skills. • Proficiency in copywriting techniques. • Strong interpersonal skills and ability to work in a team. • Organizational skills and ability to manage priorities. • Proactive attitude, with willingness to suggest improvements and optimize processes. • Interest in continuous learning and professional development. • Sense of responsibility and commitment to results. • Analytical mindset and problem-solving focus.