Partnerships Business Analyst

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🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Reputation

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation's AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

📋 Description

• Support outreach and early-stage partner development, including identifying prospective integration partners and points of contact • Track the status and steps required to onboard each new technology partner, from initial interest through certification and launch • Maintain a calendar of API certification renewals, contract expirations, and other time-sensitive partner obligations, driving renewal work ahead of deadlines • Serve as a day-to-day communication link between internal teams and partner POCs — routing internal requests out and partner updates back to the right stakeholders • Maintain an up-to-date directory of partner support points of contact and escalation paths • Shepherd partner contracts through legal review and execution, tracking status and unblocking delays • Support Product Managers and the Sources PM by organizing and tracking partnership targets tied to roadmap needs, with prioritization set by the Manager, Product Management • Track and report on partnership pipeline health, integration status, and partner performance metrics • Assist with day-to-day maintenance of existing partner relationships — check-ins, issue triage, renewal conversations — so integrations don't go stale between major initiatives • Escalate strategic or high-value partnership opportunities to the Manager, Product Management for direct involvement • Additional duties as assigned

🎯 Requirements

• 2+ years of relevant experience • Undergraduate degree preferred; equivalent relevant experience will also be considered • Experience in a business analyst, project coordinator, or similar operations/coordination role • Strong written and verbal communication skills • Comfortable with outbound communication — cold outreach, scheduling, and relationship-building with external POCs • Structured, disciplined approach to work and time management • Working familiarity with contract/legal processes sufficient to shepherd agreements through review • Ownership mindset with a bias toward action • Experience using Salesforce or other CRM

🏖️ Benefits

• Paid Time Off: Flexible PTO for salary paid employees • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company. • Multiple medical and dental plan options, plus 100% company paid vision coverage • 401k available through Fidelity • Paid Parental Leave for all eligible employees as of day 1 of employment • Employer paid short and long term disability and life insurance • Critical Illness, Accident & Hospital Indemnity insurance • Employee Assistance Program (EAP) • Access to a wide variety of perks and wellbeing apps: • - PerkSpot: Employee discount program • - Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships • - Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health • - Omada: Virtual prevention and physical therapy program • - Ladder: Supplemental life insurance • - SoFi: Financial wellbeing platform with 1:1 advice • - Fetch: Pet insurance discount program • - Spring Health for Guardian: Virtual mental health support • - XP Health for Guardian: Virtual eyewear platform • - Rate.com: Mortgage services discount program