Continuous Improvement Specialist – Technology

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RESA Power

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚡ Energy

🤝 B2B

Energy • B2B

RESA Power is a national provider of comprehensive power-system solutions and services focused on ensuring electrical safety, reliability, operability, and efficiency. They deliver electrical testing and diagnostics, maintenance and repair, transformer services (maintenance, remanufacturing, oil testing), switchgear and component supply and manufacturing, field and emergency services, temporary power rentals, and renewable-energy support (solar, wind, battery energy storage). With 50+ locations across the U. S. and Canada, RESA Power serves utilities, data centers, industrial and commercial customers, government, hospitals, and other B2B markets.

📋 Description

• Identify best practices and create the capabilities needed to drive a consistent process that achieves business goals across sites. • Meet with offices and cross-functional teams to gather feedback and identify site-level needs and improvement opportunities. • Identify solutions and best practices that can be rolled out consistently across all sites and service lines. • Convert priorities into an actionable implementation timeline, incorporating each site’s capacity for change, and hold sites accountable to the schedule. • Drive the development, testing, and implementation of new processes and tools, using change management practices to ensure adoption and that rollout timelines are met. • Utilize AI-powered tools to monitor and track the progress of the rollouts and measure impact of the changes to the business. • Utilize AI tools and capabilities (e.g., Claude, Copilot) to drive efficiency, analyze feedback trends, and support product development across the business. • Utilize tools to track progress, monitor performance by site, and tie outcomes to site-level financial data and business goals. • Bring comprehensive subject-matter expertise and strong business-partnering skills, building rapport with individuals across diverse backgrounds and experience. • Be a hands-on leader driving buy in and adopting the new process at each site. • Actively work with the sites to iterate on the process to meets the sites abilities and needs. • Foster a culture of continuous improvement through effective change management. • Resolve conflicts that arise through the implementation of the new process and identify solutions. • Driving initiatives while balancing pushback, knowing when to push for change vs. when to leave processes alone.

🎯 Requirements

• Bachelor’s degree in related field and a minimum of 5 years of experience • Experience with project management, especially managing projects across multiple sites and stakeholders within the organization • Operating experience working independently and cross-functionally within an organization, handling complex issues with minimal supervision • Experience with CRM systems and/or product development/product management • Comfort and experience using AI tools (e.g., ChatGPT, Claude, Copilot) to drive efficiency and capabilities in day-to-day work • Collaborative, flexible and innovative; the ideal candidate brings a positive, high-energy attitude with strong customer service skills • Comfortable working in a fast-paced, dynamic environment with frequent change and evolving priorities • Excellent verbal and written communication skills • Able to tailor communication style with all levels in the organization.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options