Resend
SaaS • API • B2B
Resend is a developer-focused email platform designed to deliver transactional and marketing emails at scale. Its simple and elegant interface, along with SDKs for various programming languages, allows for seamless integration into developers' workflows. Companies of all sizes trust Resend for reliable email delivery, helping them reach humans instead of spam folders. The platform offers features like modular webhooks, contact management, broadcast analytics, and a powerful editor for creating beautiful email templates using React. Resend also provides insights into email interactions, secure domain authentication, and dedicated IP management to enhance deliverability.
Site Reliability Engineer, Infra
November 21
Resend
SaaS • API • B2B
Resend is a developer-focused email platform designed to deliver transactional and marketing emails at scale. Its simple and elegant interface, along with SDKs for various programming languages, allows for seamless integration into developers' workflows. Companies of all sizes trust Resend for reliable email delivery, helping them reach humans instead of spam folders. The platform offers features like modular webhooks, contact management, broadcast analytics, and a powerful editor for creating beautiful email templates using React. Resend also provides insights into email interactions, secure domain authentication, and dedicated IP management to enhance deliverability.
📋 Description
• Evolve and shape our on-call processes — from detection to resolution • Build automation for recovery, scaling, and self-healing systems • Improve observability across the stack: logs, metrics, traces, and dashboards • Define and track SLOs for core systems like email delivery, API latency, and queue performance • Collaborate closely with engineering teams to design for reliability, not just react to incidents • Codify playbooks, postmortems, and reliability standards • Work with infrastructure spanning AWS, queues, databases, and workers
🎯 Requirements
• Bring 4+ years of experience in Site Reliability, Platform, or Infrastructure Engineering • Are fluent in writing and speaking English • Have strong experience with observability and monitoring tools (Datadog, Grafana, OpenTelemetry) • Understand distributed systems: queues, workers, caching, databases, networking • Write automation and tooling in Node.js — not just configs • Know how to design systems with safety and fail-safe operations in mind • Are comfortable working across the stack — from load balancers to delivery pipelines • Care deeply about incident management, postmortems, and continuous improvement
🏖️ Benefits
• 100% remote team with flexible working schedules • Modern tech stack • Honest and low-ego team • Ownership of problems and solutions
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