BI Claims Team Lead, Courier Delivery

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Serve as a working leader providing support to a claims manager with leadership and claim technical responsibilities • Oversee work done within the Commercial Transportation, Delivery/Courier Claims adjusting staff • Deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance • Balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim • Foster a positive work environment, promote teamwork, and encourage professional growth and development • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

🎯 Requirements

• Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier claims • Minimum of 3 years of leadership experience with a preference for experience managing in a fully remote environment • Active licensure, home state or designated home state • Willingness to obtain all relevant licenses within 45 days of hire • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes • Demonstrated commitment to quality, accuracy, and attention to detail • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information.

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want.