Bilingual Real Property Damage Claims Adjuster

Job not on LinkedIn

🔥 16 hours ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

📋 Claims Specialist

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Reserv Claims

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

☁️ SaaS

🤖 Artificial Intelligence

Insurance • SaaS • Artificial Intelligence

Reserv Claims is a B2B SaaS provider and third-party administrator (TPA) specializing in property & casualty (P&C) insurance claims. The company combines an AI-driven claims automation engine, a network of trained adjusters, configurable workflows, and analytics/APIs to help carriers, MGAs, and underwriters process claims more efficiently and deliver better outcomes. Reserv emphasizes a modern technology stack, data-driven reporting, white-glove service, and global operations across North America, the UK, and the EU.

📋 Description

• Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls and resolving customer requests • Gather necessary information from customers to initiate the claim and determine the appropriate course of action • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim • Coordinate the repair, if necessary, for the property damage • Recognize requirements for potential escalation should the loss no longer meet criteria for your handling • Communicate and coordinate with involved parties regarding negotiations and settlement • Provide input for continuous development best practices, and process improvements

🎯 Requirements

• Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) • Experience with handling real property damage, this is not required but encouraged • Minimum of 1 year experience with insurance claims and/or customer service • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license • Bilingual (fluent in Spanish and English)

🏖️ Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental • 401(k) retirement plan with employer matching • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! • Generous family leave policy after 8 months of continuous work • Work from anywhere to facilitate your work life balance • Apple laptop, large second monitor, and other quality-of-life equipment you may want.