Senior AI Content Strategist

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Logo of Resilient Co.

Resilient Co.

11 - 50 employees

Founded 2020

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

Resilient Co. is a technology consulting and recruiting firm focused on supporting the growth of startups and organizations within the IT market. With a diverse and experienced team, the company offers a range of services including talent acquisition, coaching, and training tailored to the needs of tech clients. Operating with a 'Remote First' culture, Resilient Co. emphasizes collaboration and adaptability to navigate the challenges of the technology recruitment landscape, positioning itself as a strategic partner for businesses looking to build strong tech teams.

📋 Description

• Define content models, taxonomy, and modular frameworks for tagging, reuse, and scalability • Lead content strategy for a large-scale onboarding migration (ServiceNow/Workday) • Structure content for immediate usability and AI-readiness • Develop prompt frameworks, templates, and variation patterns for AI onboarding experiences • Define personalization logic and content behavior within AI systems • Establish evaluation criteria and quality benchmarks for AI-generated content • Direct and guide Content Designer(s) on execution and deliverables • Create repeatable frameworks, patterns, and documentation for content systems • Enable product, design, and PM teams to independently apply content systems • Partner with Product, Design, Engineering, and Change Management teams to align messaging and rollout strategy • Identify and prioritize new AI-driven content opportunities

🎯 Requirements

• 5+ years of experience in content strategy with a product/UX focus • Experience designing content systems, taxonomy, and structured content • Hands-on experience with AI-generated content, including working with large language models, prompt design, and personalization • Proven track record leading content migrations or large-scale system changes • Strong stakeholder management and communication skills • Comfortable operating across strategy and hands-on execution • Experience defining evaluation criteria and quality benchmarks for generated content • Nice to Have • Experience with onboarding, activation, or lifecycle journeys • Familiarity with ServiceNow or Workday ecosystems • Experience partnering with change management or internal communications teams

🏖️ Benefits

• Engagement Length: 12+ months. • Time Zone: 8 AM to 5 PM - CT / flexible • Equipment: BYOD (Bring Your Own Device)

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