Energy Efficiency Program Coordinator

đŸ”„ 13 minutes ago

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Resource Innovations

201 - 500 employees

⚡ Energy

Energy ‱ Software ‱ Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

‱ Maintain electronic and hard copy filing system of applications, rebates, and other supporting documents. ‱ Communicate effectively as part of team approach with other departments in servicing customers. ‱ Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy. ‱ Provide exceptional customer service and call handling in a customer-centric environment. ‱ Safeguard confidential customer information. ‱ Willing to support any program within the department as assigned. ‱ Other duties as assigned.

🎯 Requirements

‱ Must be a U.S. Citizen ‱ Must be located in Pennsylvania ‱ Must be able to work 8-hour shift as assigned within the hours of 7 am to 6 pm ‱ 2+ years previous customer service and data entry experience required ‱ Self-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectively ‱ Exceptional attention to detail, time management, and organizational skills ‱ Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives ‱ Able to meet deadlines while adapting to shifting priorities and evolving business needs ‱ Experience with various Microsoft programs, including Word, Excel, OneNote, and Teams; experience with CRM systems preferred ‱ Excellent written and verbal communication skills ‱ Interest in sustainability and passionate about making a meaningful impact on the environment.

đŸ–ïž Benefits

‱ Resource Innovations offers competitive salaries based on a candidate's skills, experience, and qualifications. ‱ Employees may be eligible for a discretionary annual bonus. ‱ Comprehensive benefits package designed to promote health, financial security, and work-life balance. ‱ Three weeks of paid vacation annually. ‱ Paid holidays. ‱ 401(k) retirement plan with employer match. ‱ Medical, dental, and vision coverage. ‱ Parental leave. ‱ Employee assistance program. ‱ Commuter benefits. ‱ Additional supplemental offerings.

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