Senior Software Implementation Project Manager

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October 10

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Resource Innovations

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Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

201 - 500 employees

⚡ Energy

📋 Description

• Lead and deliver multiple SaaS implementation projects from initiation through deployment, ensuring scope, timeline, and quality objectives are met • Create and maintain comprehensive project documentation, including charters, scopes, work breakdown structures, estimates, resource plans, schedules, budgets, and risk logs, updating plans as requirements evolve • Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy • Co-manage client engagements, including kickoff, scoping sessions, status updates, results presentations, and change requests • Manage customer expectations by understanding business drivers, use cases, and high-level objectives • Identify, track, and mitigate project risks with proactive corrective actions • Coordinate project staffing, defining roles, responsibilities, and resource needs throughout the lifecycle • Lead project meetings and workshops to drive alignment on deliverables, timelines, budgets, and implementation considerations • Monitor daily work progress, conduct quality reviews, and escalate timeline, scope, or resource issues when needed • Oversee project financials, including budget performance, cost controls, and variance management to meet profitability targets • Ensure completion of required project artifacts and adherence to organizational standards and methodologies • Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live • Provide timely and transparent status reporting on schedule, budget, progress, risks, and dependencies to stakeholders • Mentor and guide team members on engagement best practices and process improvements • Identify and support opportunities for follow-on work and new scopes with existing clients • Develop hands-on knowledge of the Resource Innovations SaaS platforms.

🎯 Requirements

• Bachelor’s degree required • 5+ years of hands-on technical project management experience leading complex, multi-functional SaaS or technology implementation projects • Strong preference for candidates with direct experience in utilities, energy efficiency, or Demand Response program management (5+ years or equivalent depth of knowledge) • Detail-oriented and process-driven, with a track record of building, following, and improving structured project workflows • Proven ability to translate customer requirements into actionable project plans through strong analytical and problem-solving skills • Demonstrated success in managing multiple projects simultaneously while maintaining scope, schedules, budgets, and quality standards • Strong customer-facing presence with the ability to build trust, manage expectations, and maintain long-term relationships • Excellent written and verbal communication, including documentation, presentations, and stakeholder engagement • PMP or PMI certification preferred, especially where it reflects strong process discipline and methodology adherence • Willing and able to travel to client sites within the U.S. up to approximately 10% of the time.

🏖️ Benefits

• Resource Innovations is an Equal Opportunity Employer • Competitive salaries based on skills, experience, and qualifications • Discretionary annual bonus • Comprehensive benefits package including three weeks of paid vacation per year • Paid holidays • 401(k)-retirement plan with employer matching • Health, dental and vision insurance • Other supplemental benefits