Senior Quality Assurance Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $96.7k - $163.7k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ReSource Pro

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

⚡ Productivity

Insurance • Enterprise • Productivity

ReSource Pro is a company dedicated to serving the insurance industry by offering a variety of managed services aimed at improving business operations. With over 20 years of experience, ReSource Pro specializes in transforming insurance operations through solutions that include technology optimization, extending teams with skilled staffing, and enhancing processes for improved productivity. The company serves carriers, MGAs and wholesalers, as well as retail agents and brokers, helping them focus on profitability, compliance, and growth. ReSource Pro is recognized as one of the fastest-growing companies, known for its strategic and innovative approach to insurance services.

📋 Description

• Define and execute a comprehensive QA strategy aligned with the company's delivery model and business objectives, building the QA function from the ground up including operating model and delivery frameworks. • Establish QA service offerings, methodologies, standards, and best practices across projects, and continuously mature these processes to improve quality, efficiency, and predictability. • Develop scalable QA processes that balance onshore expertise with offshore execution, and partner with leadership to align QA capabilities with broader delivery and growth strategies. • Provide direct leadership of the QA team, including goal setting, performance management, coaching, career development, and recruitment, while fostering a collaborative and engaging team environment. • Establish role expectations, skill progression paths, and training plans for QA team members, and mentor them on insurance domain knowledge, testing best practices, and automation approaches. • Define talent needs up to Assistant Manager level and conduct talent planning to ensure staffing and technical expertise meet current and future business needs. • Oversee QA-owned deliverables across client projects, reviewing and approving test strategies, test plans, and execution approaches for complex engagements. • Partner with project managers, delivery leaders, and technical teams to align QA activities with project plans, monitoring testing progress, risks, and defects and escalating as needed. • Participate in client-facing discussions on QA approach, readiness, and outcomes, ensuring QA activities support successful UAT, production readiness, and go-live milestones. • Support continuous improvement through post-implementation reviews and lessons learned. • Establish standardized QA processes for test planning, execution, defect management, and reporting, and evaluate, select, and implement QA tools and automation frameworks (e.g., Selenium, Playwright). • Define the automation strategy and roadmap, promote integration of QA into CI/CD pipelines and Agile delivery, and collaborate cross-functionally with architects, developers, sales, and account teams to embed quality throughout the delivery lifecycle.

🎯 Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, or related field required, or equivalent QA/testing experience • 7-10 years' experience in Quality Assurance • 5+ years' proven leadership or management role • Proven experience building, scaling, or formalizing a QA team or QA function • Experience managing hybrid onshore/offshore delivery models • Hands-on experience with enterprise software testing, preferably within the insurance industry • Experience supporting Agile, Scrum, and Waterfall delivery methodologies • Strong understanding of QA methodologies, testing lifecycle, and defect management • Experience with test automation frameworks and tools (e.g., Selenium, Playwright) • Familiarity with CI/CD pipelines and automated testing integration • Demonstrated experience with core insurance platforms such as Insurity, Guidewire, or similar systems strongly preferred • Strong communication, analytical and problem-solving skills

🏖️ Benefits

• Generous PTO plan with paid holidays + floating holidays • 100% paid Employee Healthcare on Day 1 • Eligible for all medical, dental, and vision benefits on Day 1 • 401k with employer match, vested on Day 1 • Opportunity to work for a growing, global organization. • Ability to engage with clients and internal partners to make an impact. • Organization-wide focus on growth and development