Project Manager - Enterprise Implementation

July 7

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Restaurant365

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B2B • SaaS • eCommerce

Restaurant365 is a comprehensive restaurant management software platform that unifies accounting, inventory, workforce management, and payroll services into a single solution. Trusted by over 40,000 restaurants, it enhances operational efficiency, helps control food and labor costs, and improves guest experiences through features like employee training, scheduling, and data-driven sales forecasting. Restaurant365 aims to streamline administrative tasks and empower restaurant operators to make strategic decisions quickly and accurately.

501 - 1000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

📋 Description

•Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! •The Project Manager (PM) will manage internal and external resources to successfully deliver service engagements on time, in scope, and on budget. This role is a balance of independent work, owning and developing multiple new accounts at a time, managing client expectations, and driving continuous improvement. The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and other Customer Success team members to help clients onboard and grow. •A successful PM has a consultative mindset and will apply best practices and solutions to each client based on their individual business processes and goals. The PM is instrumental in developing roll-out strategies, managing resources, and executing against their project plan to fulfill the project scope. The PM will deliver industry, technology and change management thought leadership while encompassing R365 core values: Solve Problems – Together, Share Positive Vibes, Love Good Food, and Relentlessly Seek Greatness. •Our Implementation team is solely focused on ensuring clients are well supported, educated, and fully adopted on our platform. To build successful relationships with our team and clients, client onsite travel and company event travel may be required up to 25% of the time.

🎯 Requirements

•5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment (preferred experience in project management related to restaurant/hospitality industry and organizational change-management consulting). •A history of servicing large, complex organizations with complex tech stacks, including working with Fortune 500 brands and Enterprise projects. •Strong organizational, communication, and leadership skills, with the ability to manage multiple Enterprise projects simultaneously. •Technical proficiency with project management software. •Successful candidates are innovative, persuasive, and creative, with a genuine curiosity in their clients’ business. •Goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change. •Strong empathy for customers AND passion for project management and organization. •PREFERRED QUALIFICATIONS •Professional certification in Project Management (e.g., PMP). •Experience with Agile project management methodologies. •Bachelor’s degree in Business Administration, Hospitality Management, or related field. •A background in accounting or familiarity with accounting principles is advantageous. •Previous experience with Restaurant 365 software or similar platforms.

🏖️ Benefits

•This position has a salary range of $96,400-$120,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. •Comprehensive medical benefits, 100% paid for employee •401k + matching •Equity Option Grant •Unlimited PTO + Company holidays •Wellness initiatives