People and Performance Manager

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🔥 0 minutes ago

🌐 India, Sierra Leone, +2 more countries – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👥 People Operations

👻 Ghost score 10%

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Logo of Restless Development

Restless Development

201 - 500 employees

Founded 1985

🤲 Charity

🌍 Social Impact

📚 Education

Charity • Social Impact • Education

Restless Development is a global youth-led development agency that empowers young leaders to create sustainable change in their communities. Through various initiatives, the organization supports youth in advocating for their rights, enhancing their skills, and addressing crucial issues such as gender equality, education, and health. With ongoing projects in countries like the UK, Zambia, Tanzania, India, and Nepal, Restless Development believes in the capacity of young people to drive impactful change today.

📋 Description

• Lead the day-to-day running of the People team and delivery of the People team workplan • Line manage, coach and develop the Assistant People Coordinator and ensure the People Officer is supported • Lead the People Community of Practice for Hub people leads • Draft, review and update People policies, procedures and the employee handbook • Act as the first escalation point for unresolved People queries • Review, improve and embed performance management across the Agency using Bamboo HR • Coach managers and Hub leaders on probation, performance improvement and capability processes • Monitor performance review completion and quality, reporting trends and gaps • Support talent development and succession planning for future Hub Directors • Coordinate learning and development, including training-needs identification and impact evaluation • Advise on employee relations matters and ensure cases are documented, tracked and resolved fairly • Manage relationships with external people services, including EAP and HR advisory support • Lead staff wellbeing work, pulse surveys and engagement initiatives • Oversee the annual Agency Survey and staff feedback mechanisms • Support Quarterly Staff Workshops, Re-induction and the annual leadership conference • Own Bamboo HR data quality, access levels and reporting capabilities • Produce people reports and metrics for organizational leadership, committees and the Board of Trustees • Ensure People data complies with data protection policies and applicable legislation • Lead the review and updating of the Restless Way central induction site • Monitor and report on DEI targets, power-shifting ambitions and Agency Plan KPIs • Support Hubs with People priorities identified through internal audits and reporting • Contribute to external reporting and benchmarking • Perform other duties as required

🎯 Requirements

• Significant experience in a generalist HR/People role, including at least 5 years at officer/coordinator level or above • Experience of line management • Proven experience designing and embedding performance management processes and coaching managers to use them • Practical experience advising on employee relations casework • Experience leading staff wellbeing and engagement initiatives, including staff surveys • Strong working knowledge of an HRIS, ideally Bamboo HR • Confidence producing people data reports • Excellent written and spoken English • Strong interpersonal skills • Ability to work across cultures and with remote, globally distributed teams • Relevant HR qualification, such as a degree or postgraduate qualification in HR or Business Psychology, or equivalent professional experience (desirable) • Experience of HR in the international development/non-profit sector or in more than one country (desirable) • Experience working with DEI or power shifting frameworks (desirable) • Experience in learning and development or talent management (desirable)

🏖️ Benefits

• Pension contributions and other benefits in accordance with the local Hub • 24 days annual leave, in addition to public holidays, with an extra day for each full year of service up to 28 days • Birthday Leave • Flexible working • Generous study leave, maternity, paternity or adoption leave, and other leave allowances • Empowering opportunities to work on significant projects for on-the-job development • Regular performance management • Training and development opportunities, including support identifying mentors • Quarterly Staff Workshops • Travel and medical insurance when travelling abroad with work • Time off in lieu for occasional weekend or public holiday work

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