Project Coordinator

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RetailNext

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛒 Retail

💰 $42M Corporate Round on 2021-05

Retail • Analytics • Technology

RetailNext is a company that offers advanced analytics and innovative solutions for the retail industry. Their platforms enable retailers to optimize in-store operations, enhance marketing strategies, and improve shopper experiences by providing deep insights into shopper behavior through technologies such as IoT sensors, video security, and real-time occupancy measurement. RetailNext helps retailers improve store performance, merchandising compliance, and marketing effectiveness, and is trusted by leading global brands. Their services extend beyond traditional retail to include shopping centers, restaurants, and various commercial facilities, always focusing on data security, integrity, and privacy.

📋 Description

• Support Project Managers on Named Account customers and large-scale rollouts, keeping complex deployments on schedule • Attend project meetings and customer calls, capture detailed notes, and distribute clear summaries to all stakeholders • Maintain project documentation across all RetailNext platforms with consistent accuracy • Track milestones, deadlines, and deliverables across multiple concurrent deployments • Prepare status reports, dashboards, and project summaries for internal teams and external stakeholders • Generate accurate project quotes for large-scale deployments using established pricing models and customer-specific requirements • Process bulk upload requests for multi-store Named Account rollouts, ensuring data accuracy and completeness • Coordinate vendor communications, scheduling, and logistics for complex deployments • Process hardware return requests and coordinate RMA activities with the Operations team • Coordinate shipping schedules, delivery confirmations, and logistics tracking for high-volume projects • Maintain accurate data in SmartOps and keep project tracking systems current • Coordinate with Implementation Engineers on technical requirements and specifications • Flex support across the PMO team as workloads shift — any PM running a high-volume or strategic deployment may call on you • Identify workflow inefficiencies and bring concrete suggestions for how to fix them • Create documentation and best practice guides based on hands-on coordination experience • Support new team member onboarding and training program development • Meet PMO KPIs and uphold SLAs around documentation accuracy, quote processing timeframes, and internal coordination standards

🎯 Requirements

• High school diploma or equivalent • 0–1 years of administrative, coordination, or customer service experience • Strong organizational skills and exceptional attention to detail • Clear, professional written and verbal communication • Proficiency in Microsoft Office and Google Workspace • Ability to learn new tools and systems quickly • Familiarity with CRM systems or project management tools (e.g., Salesforce, Asana, Jira) • Experience working with enterprise software or in a SaaS environment • Background in logistics, operations, or a customer-facing coordination role

🏖️ Benefits

• A structured 12-month development path into project management — with clear milestones, real PM support responsibilities, and a defined trajectory for those who want to grow into a full PM role • Direct exposure to enterprise-scale and Named Account deployments — most coordinator roles sit in the background; this one puts you at the center of RetailNext's most strategic customer work • Real influence on how the PMO operates — you'll surface process gaps, contribute to playbooks, and help shape how the team works, not just execute what's already been decided • Monthly Recharge Day • Holiday Exchange Program • Best Self Benefit Program • Medical Insurance • Work from Anywhere up to 90 days