eCommerce Strategist

April 7

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛍️ E-commerce

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RetentionX

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RetentionX is a customer intelligence platform designed for consumer brands aiming to succeed in the digital age. It centralizes customer data and decision workflows, helping brands prevent churn and increase retention by providing powerful analytics and segmentation tools. The platform automates workflows to optimize customer acquisition and maximize sell-through, enhancing revenue per customer. With a focus on integrating artificial intelligence, RetentionX offers actionable insights to reshape digital marketing strategies, making it a trusted partner for leading consumer brands. Offering a free trial and priced per customer, RetentionX allows brands to grow without hidden fees or long-term contracts.

customer intelligence • analytics • direct-to-consumer • d2c • shopify

11 - 50 employees

🤖 Artificial Intelligence

👥 B2C

☁️ SaaS

📋 Description

• Hi, we are RetentionX! RetentionX is the go-to software for over 1,500 of the world’s top brands, like Dermalogica, rhode, and Dries Van Noten—to turn their data into game-changing insights. • Our platform helps brands deeply understand their customers, make smarter decisions, and fuel profitable growth. • We’re not just another tech company—we’re a tight-knit, international team of experts who thrive on collaboration, innovation, and learning from one another. • Growth isn’t just what we enable for our customers—it’s what we prioritize in our team, too. • That’s why we hire wisely, ensuring that every new team member makes a real impact. • Ready to shape the future of eCommerce with us? Let’s talk! • We’re looking for an eCommerce Strategist to join our Customer Success team in a full-time role starting July 2025. • You’ll play a critical role in ensuring our brands maximize the value of RetentionX. • Your success is directly tied to customer satisfaction—from guiding them through onboarding to providing strategic insights that fuel their growth.

🎯 Requirements

• 2+ years of experience at a DTC brand, ideally in a role like eCommerce Manager, Marketing Manager, or similar. • Strong knowledge of eCommerce tools such as Shopify, Meta Ads, Klaviyo, and other marketing platforms. • Hands-on experience running marketing campaigns—from strategy to execution—is a big plus. • A proactive, self-motivated approach—you take initiative and thrive in a fast-paced environment. • An analytical mindset—you’re curious about data and understand the business impact behind the numbers. • Outstanding communication skills, with native fluency in American English. • Excellent interpersonal skills, with a talent for building strong relationships. • Based in the United States, ideally in Florida or Texas.

🏖️ Benefits

• Competitive salary of $80,000 USD per year. • Health insurance stipend to help cover your medical needs. • Work directly with top global brands like Dermalogica, rhode, and Dries Van Noten. • Join a flat-hierarchy, expert-driven team where your ideas and contributions truly matter. • Enjoy complete remote flexibility. • Paid time off (PTO) and paid holidays. • Meet your colleagues twice a year at week-long company offsites in exciting locations. • Take on diverse responsibilities in a young, international environment where you can shape your role and make a real impact.