Email Marketing, Customer Retention Manager

🔥 19 hours ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔄 Customer Retention Specialist

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RETITO GmbH

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🛍️ eCommerce

🏢 Enterprise

📣 Marketing

eCommerce • Enterprise • Marketing

RETITO GmbH is a company dedicated to enhancing growth for innovative founders and frontrunners in the e-commerce sector. They offer tailored solutions to propel e-commerce businesses towards success, providing services such as digital acceleration, infrastructure checks, and strategic workshops. Their focus is on leveraging technology and expertise to unlock hidden revenue potentials and facilitate sustainable growth in the digital marketplace.

📋 Description

• Manage clients’ CRM and email marketing systems • Serve as the point of contact for all customer retention-related questions • Contribute to developing results-oriented strategies and defining suitable KPIs, including ROAS, CAC, CTR, and CPC • Identify untapped growth opportunities through data analysis and communicate findings to other departments or client teams • Develop workflows for the continuous improvement of communication and reactivation initiatives in collaboration with client-side contacts • Pursue ongoing professional development and research and test new tools, formats, and approaches to improve marketing performance • Progress toward a team lead role in Customer Retention over the medium term

🎯 Requirements

• Several years of experience in email marketing and working with relevant tools such as Klaviyo, Brevo, HubSpot, or similar • Holistic understanding of online marketing and entrepreneurship • Experience working with customer segments • Experience in tracking, statistics, and data analysis • Knowledge of GA4 and Looker Studio or similar tools • Knowledge of HTML and CSS • Excellent English skills

🏖️ Benefits

• Above-average, performance-based compensation • Maximum flexibility and location-independent work through an all-remote philosophy • Numerous professional development opportunities, including events, trade shows, and online courses • Regular opportunities for team events, such as workations • Occasional in-person meetings at team events or client visits