Customer Success Director

🕒 March 6

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Revionics, an Aptos Company

Revionics, an Aptos Company

51 - 200 employees

Founded 2002

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

💰 Debt Financing - Revionics on 2016-08

Retail • Artificial Intelligence • SaaS

Revionics, an Aptos Company is an AI-driven pricing optimization provider that helps retailers optimize base pricing, promotions, and markdown strategies across the full pricing lifecycle. Its SaaS platform combines proprietary algorithms, advanced AI models, and retail analytics to localize prices, predict shopper responses, and improve financial outcomes. Revionics delivers strategic pricing services and implementation expertise to large retailers seeking data-driven price and promotion optimization.

📋 Description

• Own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa • Build trusted relationships with C-level and senior commercial leaders across EMEA markets • Align Revionics capabilities with customers’ strategic priorities • Lead executive-level Strategic Business Reviews • Drive sustained growth in solution utilization across pricing, promotions, and markdown modules • Identify adoption gaps across markets • Own renewal strategy and execution across assigned EMEA accounts • Partner with Product, Science, and Operations to advocate for EMEA-specific needs • Support reference development, case studies, and regional marketing initiatives

🎯 Requirements

• Bachelor’s degree in Business, Economics, Engineering, or related field (MBA preferred) • Extensive experience in Customer Success, Consulting, or Client Executive roles within enterprise SaaS • Direct experience supporting retail pricing, promotions, or merchandising functions • Proven track record owning renewals and expansion targets • Experience managing enterprise relationships across multiple countries • Fluency in English; additional European languages strongly preferred (specially Italian) • Willingness to travel up to 30% across EMEA

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

Apply Now