Revolution Mortgage
Finance • Banking • Real Estate
Revolution Mortgage is a mortgage lending company (doing business as T2 Financial, LLC) that provides home purchase and refinance loans, online and in-person application channels, and specialized retirement lending through a Retirement Resource Group focused on FHA-insured Home Equity Conversion Mortgages (HECMs) for borrowers age 62+. The firm offers pre-approval, rate locks, and full loan processing through licensed loan officers and branches, emphasizing a collaborative, customer-focused experience. It is an FHA-approved lender and promotes accessibility via mobile apps and multiple locations.
Help Desk Specialist
Job not on LinkedIn
October 31
Revolution Mortgage
Finance • Banking • Real Estate
Revolution Mortgage is a mortgage lending company (doing business as T2 Financial, LLC) that provides home purchase and refinance loans, online and in-person application channels, and specialized retirement lending through a Retirement Resource Group focused on FHA-insured Home Equity Conversion Mortgages (HECMs) for borrowers age 62+. The firm offers pre-approval, rate locks, and full loan processing through licensed loan officers and branches, emphasizing a collaborative, customer-focused experience. It is an FHA-approved lender and promotes accessibility via mobile apps and multiple locations.
📋 Description
• Respond to help desk tickets and troubleshoot hardware, software and network issues • Escalate unresolved tickets and issues to senior IT staff or third-party vendors • Monitor ticket queues and ensure timely follow-up and closure • Assist with IT projects • Configure new devices, install software, and ensure employees have the right access and permissions
🎯 Requirements
• High school diploma or Associate or Bachelor’s degree in IT or Computer Science • 3+ years of IT and help desk experience • Mortgage industry experience is preferred • Experience with ticketing systems • Excellent communication and multi-tasking skills • Ability to work in a contributing team environment
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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