Field Service Engineer

🕒 May 14

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Revvity

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Revvity is a science-based solutions company that leverages innovation across life sciences and diagnostics to improve lives everywhere. The company serves a diverse customer base, including academia, pharma/biotech, clinical laboratories, and healthcare professionals. Its extensive range of products and services includes genomic analysis, clinical diagnostics, cell and gene therapy, drug discovery, precision medicine, and advanced automation solutions. Revvity is committed to empowering scientists with cutting-edge tools and comprehensive solutions to enhance research and development, diagnostics, and clinical testing. With a focus on accelerating time to market while ensuring quality, Revvity is dedicated to revolutionizing next-generation breakthroughs in healthcare and life sciences.

📋 Description

• Performs field service, carrying our repairs, maintenance and installation of instrumentation and their accessories • Provides onsite user training on defined product groups • Ensures accurate documentation is in place and of high quality • Reporting into the LifeScience and Applied Genomics service leader for the UK and Ireland, the successful candidate may be expected to travel to the UK to support where necessary and across Europe on occasion

🎯 Requirements

• Relevant education (e.g. Degree/Diploma in Electronic Engineering or equivalent) is preferred, but not essential • Significant experience, preferably in a Customer Service Environment • Good communications skills • Strong customer service ethic • Prepared to travel • Full driving licence • Maintains personal service spares and inventory records to the highest standard • Ensures all anomalies are quickly and effectively reported and resolved • Ensures that all tools and test equipment are adequate to perform service required, and that all test equipment issued is calibrated at the times specified • Makes timely returns of all fully completed service documentation, Service Reports, Time Sheets, Expenses Claims, Motor Vehicle Log Sheets etc. • At the request of the Service Manager, performs service on behalf of Revvity, to the standard expected in the UK and Ireland, at sites of overseas customers.

🏖️ Benefits

• Strong technical support and mentoring • Meaningful work with professional customers • Focus on career development • Collaborative and diverse environment • Company Car • Phone • Laptop