Clinical Systems Coordinator – Part Time

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Configure, maintain, and manage client accounts within the Electronic Health Record (EHR) system. • Set up provider profiles, permissions, templates, and system configurations. • Ensure all client, provider, and clinical data is accurate, complete, and maintained in accordance with company standards. • Monitor system integrity and perform regular data reviews to ensure accuracy. • Collaborate with clinical teams to gather, verify, and input required client and provider information. • Support the onboarding of new providers by configuring EHR accounts and ensuring all required documentation is completed. • Act as a liaison between clinical staff and internal teams to facilitate smooth system usage. • Maintain accurate records within the CRM, EHR, and other practice management systems. • Update client profiles, documentation, templates, and system records as required. • Ensure all information is entered accurately and in a timely manner. • Maintain organized electronic records and supporting documentation. • Identify, investigate, and resolve EHR configuration, workflow, and user issues. • Provide first-line support to users experiencing system-related challenges. • Escalate technical issues where necessary and monitor resolutions. • Test new system configurations, workflows, and enhancements before implementation. • Identify opportunities to improve workflows and increase operational efficiency within the EHR system. • Develop and maintain Standard Operating Procedures (SOPs), user guides, and system documentation. • Recommend enhancements to improve user experience and data quality. • Ensure all client and clinical information is managed in accordance with HIPAA regulations and company policies. • Support quality assurance initiatives through regular data validation and system audits. • Maintain confidentiality and security of sensitive client and employee information. • Assist with compliance reviews and internal audits to ensure regulatory requirements are met.

🎯 Requirements

• Minimum 2–3 years' experience working with Electronic Health Record (EHR) systems in a healthcare environment. • Hands-on experience with CentralReach is essential. • Previous experience within the healthcare, ABA, behavioural health, or medical administration industry is essential. • Strong understanding of EHR configuration, data management, and clinical workflows. • Experience setting up and maintaining client and provider records within an EHR system. • Experience working with CRM, practice management, or healthcare software platforms. • Strong technical troubleshooting and problem-solving skills. • Excellent organizational skills with exceptional attention to detail. • Ability to manage multiple priorities and work independently. • Excellent written and verbal English communication skills. • Proficiency in Microsoft Office and Google Workspace. • Ability to handle confidential information in accordance with HIPAA and company policies.