Healthcare Receptionist

🕒 September 1

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Receptionist

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Serve as the first point of contact for prospective clients, families, and referral sources. • Respond to phone calls, emails, and inquiries regarding ABA therapy services. • Collect and verify patient and family information during the intake process. • Gather required documentation, including insurance information, referrals, medical records, and other supporting documents. • Verify insurance eligibility and benefits where required. • Coordinate with insurance providers, healthcare professionals, referral sources, and internal teams. • Review referrals and ensure all required information is received before moving cases forward. • Maintain accurate and up-to-date patient records within the organization's systems. • Schedule assessments, consultations, and other appointments as required. • Follow up with families and referral sources regarding outstanding documentation or next steps. • Communicate the intake status clearly to internal teams. • Identify missing or incorrect information and take appropriate action to resolve issues. • Ensure all intake activities are completed accurately and within required timelines. • Maintain confidentiality and comply with applicable healthcare privacy and data protection requirements. • Provide a professional, empathetic, and positive experience for families throughout the intake process. • Assist with administrative tasks related to admissions, referrals, authorizations, and onboarding.

🎯 Requirements

• Previous experience in healthcare administration • Excellent written and verbal English communication skills. • Strong attention to detail and accuracy. • Excellent organizational and time-management skills. • Ability to handle confidential and sensitive information professionally. • Comfortable communicating with parents, caregivers, healthcare providers, and insurance companies. • Strong computer literacy and ability to learn new systems quickly. • Ability to work independently in a remote environment. • Reliable internet connection and a professional home-office setup. • Ability to work US business hours.