Healthcare Receptionist

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Schedule, reschedule, and confirm patient appointments. • Answer incoming calls and respond to patient enquiries professionally and efficiently. • Coordinate communication between patients, healthcare providers, and other departments. • Maintain accurate patient records and update healthcare systems. • Assist patients with appointment-related questions and follow-up requests. • Monitor provider schedules and ensure appointments are appropriately allocated. • Coordinate referrals and follow-up appointments where required. • Verify patients' insurance eligibility and benefits. • Obtain and process prior authorisations for medical services and treatments. • Coordinate home healthcare services and specialist referrals as required. • Work closely with case managers, clinicians, and healthcare providers to ensure continuity of patient care. • Ensure all patient information is captured accurately and maintained confidentially. • Respond to emails and other patient communications in a timely manner. • Support the day-to-day administrative operations of the healthcare team. • Deliver a professional, compassionate, and patient-focused experience throughout every interaction.

🎯 Requirements

• Previous experience as a Healthcare Receptionist, Medical Receptionist, Medical Administrator, Patient Coordinator, or similar role. • Experience working in a healthcare, medical, or social care setting. • Fluent English with a clear, neutral accent. • Excellent communication and customer service skills. • Strong organisational skills with high attention to detail. • Experience scheduling appointments and coordinating patient care. • Knowledge of insurance verification, prior authorisations, and referrals is advantageous. • Proficient in Microsoft Office and healthcare systems (EMR/EHR experience is beneficial). • Ability to work independently in a fast-paced environment.

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home