Healthcare Receptionist

🕒 August 10

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Receptionist

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Serve as the first point of contact for prospective clients, families, and referral sources • Respond to phone calls, emails, and inquiries regarding ABA therapy services • Collect and verify patient and family information during the intake process • Gather required documentation, including insurance information, referrals, medical records, and other supporting documents • Verify insurance eligibility and benefits where required • Coordinate with insurance providers, healthcare professionals, referral sources, and internal teams • Review referrals and ensure all required information is received before moving cases forward • Maintain accurate and up-to-date patient records within the organization's systems • Schedule assessments, consultations, and other appointments as required • Follow up with families and referral sources regarding outstanding documentation or next steps • Communicate the intake status clearly to internal teams • Identify missing or incorrect information and take appropriate action to resolve issues • Ensure all intake activities are completed accurately and within required timelines • Maintain confidentiality and comply with applicable healthcare privacy and data protection requirements • Provide a professional, empathetic, and positive experience for families throughout the intake process • Assist with administrative tasks related to admissions, referrals, authorizations, and onboarding

🎯 Requirements

• Previous experience in healthcare administration • Excellent written and verbal English communication skills • Strong attention to detail and accuracy • Excellent organizational and time-management skills • Ability to handle confidential and sensitive information professionally • Comfortable communicating with parents, caregivers, healthcare providers, and insurance companies • Strong computer literacy and ability to learn new systems quickly • Ability to work independently in a remote environment • Reliable internet connection and a professional home-office setup • Ability to work US business hours