Intake Coordinator

🔥 5 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Coordinator

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Manage incoming enquiries from prospective clients and respond promptly and professionally • Guide individuals through the intake process and explain next steps and required information • Gather accurate information to determine suitability and eligibility • Maintain organised records of enquiries, interactions, intake outcomes, trackers, and relevant systems • Engage with prospective clients, establish rapport, and understand their needs • Explain services, processes, and requirements clearly and accurately • Conduct consistent follow-ups and prevent opportunities from being lost • Communicate via phone, email, and other communication channels • Handle questions and concerns, escalating complex matters when necessary • Take ownership of enquiries through the intake process and complete outstanding tasks • Follow procedures while identifying opportunities to improve efficiency and conversion rates • Manage competing priorities while maintaining service quality and accuracy

🎯 Requirements

• Previous experience in sales, client intake, admissions, lead management, or a similar customer-facing role is essential • Excellent English communication skills, both written and verbal • Strong confidence communicating with people over the phone and through written channels • Demonstrated ability to manage enquiries, conduct follow-ups, and guide people through a process • Strong organisational skills and attention to detail • A proactive, self-motivated approach with a strong sense of accountability • Ability to work independently and manage responsibilities in a remote environment • A strong work ethic and willingness to go the extra mile to deliver quality results