Quality Assurance Specialist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Conduct detailed quality assurance audits across clinical and operational processes • Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards • Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps • Interpret and apply healthcare regulations and standards across varying scenarios and cases • Provide clear, constructive feedback and recommendations for improvement • Analyze data using Excel and other tools to track trends, identify risks, and support decision-making • Collaborate with cross-functional teams to maintain and improve quality standards • Develop and refine QA processes, frameworks, and documentation • Translate complex findings into clear, concise, and actionable insights for stakeholders • Manage multiple audits and projects simultaneously using project management tools

🎯 Requirements

• Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments) • Proficiency in CentralReach, Rethink, Microsoft Office, and Excel • Experience with QA audit tools and project management platforms • Strong understanding of healthcare standards and ability to independently research and apply them • Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews • Strong critical thinking skills with the ability to interpret complex information across different scenarios • Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively • Strong problem-solving abilities and a proactive, solutions-oriented mindset • Ability to take initiative and work both independently and as part of a team • Strong organizational and time management skills

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home