Civil Engineer, Civil Engineering Technician – Senior Application Consultant, RIB 4.0 Expertise

🔥 20 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

🗼 Civil Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RIB Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1961

🏗️ Construction

🏢 Enterprise

💰 $10M Private Equity Round on 2010-12

Software • Construction • Enterprise

RIB Software is a company that specializes in providing innovative software solutions for the construction industry. Their offerings include 2D/3D take-off and estimating, bid management, business intelligence, collaboration and document management, commissioning and handover, field and operations management, operation and maintenance, planning and design, prefabrication, procurement, project and financial control, scheduling and resource management, and sustainability. RIB Software's products like RIB Benchmark, RIB BI+, RIB BuildSmart, RIB Candy, and RIB CostX cater to various roles within a construction project including architects, BIM managers, engineers, and project managers. The company is focused on making the construction process more efficient and sustainable, supporting over 23,000 companies in more than 100 countries. RIB Software is dedicated to enhancing collaboration, transparency, and efficiency in construction projects through its integrated software platform.

📋 Description

• Analyze and resolve complex application-related, technical, and subject-matter inquiries concerning RIB 4.0 • Coordinate the expert team comprising Support, Product Management, and Development through to solution delivery • Ensure high customer satisfaction through expert, solution-oriented support • Ensure compliance with defined service levels and quality standards • Analyze errors, investigate root causes, and develop sustainable solutions • Analyze root causes across system, process, and application levels • Identify, reproduce, and systematically document software defects • Implement long-term measures to prevent recurring issues • Prepare and communicate customer feedback and support insights to Product Management and Development • Help shape and continuously improve service and support processes • Build, maintain, and expand support expertise • Create and maintain knowledge-base articles, solution documentation, and best practices • Promote knowledge sharing and provide technical support to Support Engineers on complex issues • Contribute to the further development of products, processes, and services • Work closely with Product Management and Development

🎯 Requirements

• Successfully completed degree in Business Informatics, Computer Science, Civil Engineering, or a comparable qualification • Very good user knowledge of RIB 4.0 • Sound understanding of construction processes and their representation in the system • In-depth technical understanding of databases, interfaces, and system processes • Strong analytical and problem-solving skills • Strong customer focus and communication skills • Experience in escalation management and cross-functional collaboration • Ability to share knowledge and provide technical support to colleagues • Independent, structured, and responsible approach to work • Very good German language skills (at least C1 level) • At least good English language skills (B2 level) • Several years of experience in software or application support is an advantage • Knowledge of data exchange formats such as JSON and XML is an advantage

🏖️ Benefits

• Permanent employment contract • Trust-based working hours • Flexible working hours (flexitime) • Workation opportunities • Option to work in a hybrid or fully remote arrangement • Health management services (maternity protection advice, medical consultations, and subsidies for computer glasses) • Bonuses for weddings, births, and company anniversaries • Schneider Electric employee share ownership program • Digital infrastructure • Company bike leasing (JobRad) • Company electric vehicle, depending on the role • Monthly breakfast at all locations • Free parking, walkable dining options, and EV charging stations, depending on the location • Individual development opportunities as well as team- and role-based training • National and international career opportunities within the RIB Group and Schneider Electric Group • Company ideas management program and opportunities to help shape the organization • Free beverages and fresh fruit • Employee discounts (Corporate Benefits) • Company doctor and eye examinations • Regular employee events (team events, summer party, and Christmas party) • Individual onboarding, organized networking, and a two-day Newcomer Event in Stuttgart