Product Management Director

🕒 April 7

🇺🇸 United States – Remote

💵 $165k - $205k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Own defined Rimini Manage service offerings or product areas, including service definition, lifecycle management, and continuous improvement. • Translate customer needs, delivery insights, and market feedback into clear, outcome-oriented service definitions that emphasize efficiency, reliability, and reduced operational burden • Support the development of business cases, pricing inputs, and packaging recommendations for new or evolving Rimini Manage offerings. • Lead cross-functional execution for new Rimini Manage launches and enhancements, ensuring readiness across delivery, sales, and marketing. • Track and analyze performance metrics (e.g., adoption, utilization, customer outcomes) to inform continuous improvement. • Partner with Service Delivery to improve scalability, consistency, and repeatability, reducing variability while maintaining high customer satisfaction. • Develop clear, data-driven updates and recommendations for senior functional leaders and executives. • Partner with Service Delivery and Engineering to ensure Rimini Manage offerings align with delivery capabilities and quality standards. • Work closely with Product Marketing to support positioning, messaging, and enablement materials for Rimini Manage. • Collaborate with Sales and Sales Enablement to ensure Rimini Manage offerings are clearly understood and effectively supported throughout the sales process. • Engage with Finance on forecasting, margin considerations, and performance tracking.

🎯 Requirements

• Bachelor’s degree or equivalent experience required; MBA or Master’s degree a plus. • 6-8+ years of experience in product management, service design, or related roles within enterprise software, IT services, or managed services. • Experience defining, launching, or managing service-based offerings with an emphasis on operational execution and customer outcomes. • Strong analytical skills with the ability to use data to inform decisions and recommendations. • Proven ability to work effectively in a matrixed, cross-functional environment.

🏖️ Benefits

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)