Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
SAP Product Delivery Transition & Support Enablement Engineer
🕒 June 23
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Rimini Street
1001 - 5000 employees
Founded 2005
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
📋 Description
• Facilitate knowledge transfer from delivery teams into Support, AMS, and PS organizations • Support transition of SAP Brazil Tax Reform development activities from GPD to internal support • Coordinate cross-functional transition activities across GPD, GSD, AMS, L4 Support, QA, and Product teams • Develop and maintain detailed transition plans, timelines, and deliverables • Track transition progress, identify risks, and escalate issues to leadership • Own the creation, consolidation, and validation of all technical and functional documentation • Schedule and facilitate structured Knowledge Transfer sessions from GPD to L4 Support, AMS, and GSD teams • Support hypercare activities before and following client go-live, ensuring rapid issue identification and resolution • Act as a liaison between Business Solutions Americas Scrum teams and other departments • Contribute to the development of knowledge-sharing frameworks and continuous improvement initiatives
🎯 Requirements
• 10+ years in SAP FI, MM, or SD • SAP environments in LATAM or Brazil tax contexts • Familiarity with Brazil Tax Reform topics • Experience with SAP support processes, AMS, L4, or product development teams • Background in transition management, knowledge transfer, or cross-functional coordination • Experience with SAP configuration, functional analysis, or technical troubleshooting • Experience working in Agile/Scrum environments
🏖️ Benefits
• Competitive salary • Flexible working hours • Professional development opportunities
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