Senior Engagement Manager – North America

🕒 April 7

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Logo of Rimini Street

Rimini Street

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Expanding each assigned client by identifying and closing cross-sell opportunities • Securing client and contract renewals • Ensuring a successful client experience with service delivery and high client satisfaction • Developing qualified leads through direct prospecting, lead follow-up, networking, and collaboration • Managing the overall relationship with existing clients to create a positive client experience

🎯 Requirements

• 10+ years of experience selling technology solutions to large enterprise customers • 5+ years of experience selling technology services including software Support, Managed Services and/or Professional Services • 2+ years of experience selling Application Management Services (AMS) • Ability to identify and develop executive relationships with clients, partners, industry analysts and press • Bachelor's degree or equivalent required

🏖️ Benefits

• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)

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