Senior Engagement Manager

🕒 February 17

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Expanding Accounts by Identifying and Closing Cross-Sell Opportunities • Create awareness and demand for Rimini Street services and products within your assigned book of business • Establish a strong & trusted relationship with clients as their technology advisor • Work closely with the Renewals Sales team, pre-sales technical resources, Product Line Managers, Service Delivery leaders, and other internal teams as needed • Manage the overall relationship with our existing clients to create a positive client experience resulting in full service adoption and high client satisfaction • Oversee Service Delivery and Manage Margins

🎯 Requirements

• 10+ years’ experience selling technology solutions to large enterprise customers • Experience selling a range of technology services including software Support, Application Management Services (AMS), other Managed Services and Professional Services • 5+ years working with prospects and clients with the Manufacturing, Wholesale and Distribution industries • 5+ years of experience selling technology services including software Support, Managed Services and/or Professional Services • 2+ years of experience selling Application Management Services (AMS) • Proven record of producing high-quality deliverables and results, on-time.

🏖️ Benefits

• Competitive salary • Bonuses • Health insurance • Flexible work hours • Professional development opportunities