Senior Solutions Architect

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Assist in developing and growing the business of Security Services related to ERP implementations for Rimini Street customers. • Plan, implement and support security solutions related to the products that Rimini Street supports. • Evaluate the current client’s IT landscape for deployment architecture and project plan for security and compliance. • Collaborate with Global Support delivery teams for post-implementation support of security products. • Work with the Security Products research and development team for efficacy testing, product implementation strategy and planning. • Document software installations, configuration, troubleshooting and fine-tuning. • Manage the security products related support cases according to SLAs for various clients.

🎯 Requirements

• 10+ years relevant experience with IT procedures and security policies. • 10+ years’ experience with DataCenter Operations both in house and outsourced • 5+ years’ experience both in Security product implementation and troubleshooting • Working knowledge of multiple databases (Oracle, SQL, etc.,) and applications • Strong analytical and problem-solving skills • Deep working knowledge and understanding of supporting business processes • Knowledge in securing various tiers of technology stacks e.g., network, application servers, database servers, etc. • Installation and configuration experience of leading security software (McAfee, TrendMicro, Imperva, F5 ASM, Palo Alto or other Web Application/Next-Gen firewall products) • Passionate focus on customer support and the ability to build long term, successful working relationships with Clients • Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services

🏖️ Benefits

• Health insurance • Professional development • Flexible working hours • Bonuses • Remote work options