Senior Support Engineer, SAP ABAP, PI-GRC

November 13

Apply Now

Receive Emails with Similar Jobs

Rimini Street

WebsiteLinkedInAll Job Openings

Enterprise • SaaS • Security

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

1001 - 5000 employees

Founded 2005

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Provide exceptional remote-based support for mission-critical SAP applications • Solve complex customer issues using methodical troubleshooting • Work closely with customers to understand their needs • Provide remote-based functional support & training for specialist SAP modules • Support client customizations • Develop application break fixes for critical product defects • Create scripts to identify, analyze and correct data issues • Manage one or more key assigned accounts • Provide hands-on assistance using proprietary tools • Work flexible hours including evenings, weekends and holidays • Collaborate with team members in a virtual team environment • Contribute to the development and management of knowledge-sharing methodologies

🎯 Requirements

• 10+ years relevant SAP experience particularly with SAP ABAP • Troubleshooting Experience with Brazil Localization • Strong experience with SAP ABAP • 10+ years direct support of application end-users in a corporate environment • Multiple areas knowledge to handle issues from multiple areas like HCM/SD/GRC/CO and others • Knowledge on SAP DRC concepts • A track record of successful roles in several SAP implementation or upgrade projects • Deep working knowledge and understanding of supporting business processes • Analytical, logical problem resolution skills • SAP certification(s) preferred. • Knowledge of localizations: architecture, implementation and key functionality • Expertise with ECC and S/4 Hana including full life-cycle implementation experience, configuration and administration of the application. • Knowledge of maintenance/patching mechanics and SAP architecture • Demonstrable history solving complex problems across multiple modules. • Skills in client-facing Support. • Fluency in English.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities