Team Lead, SAP Managed Services

🕒 July 20

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🖥️ SAP Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rimini Street

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.

📋 Description

• Provide exceptional remote-based team leadership and application support for mission-critical SAP applications. • Lead the SAP Managed Services Delivery team to achieve Client and Employee satisfaction targets while managing to financial targets. • Build, grow, and evolve a strong, cohesive team to deliver SAP support. • Drive resolution for complex customer issues using methodical troubleshooting. • Work closely with customers daily to understand their needs and support business change. • Develop application break fixes for critical product defects. • Create scripts to identify, analyze and correct data issues.

🎯 Requirements

• 10+ years relevant SAP Software Product Support experience - Techno-Functional Skills needed. • Proficiency in one (or more) of the following SAP Modules: MM / WM / FICO / SD / HCM / PP / PM • 5+ years of SAP AMS support experience • 5+ years of relevant Team Leading Experience in hiring, leading, mentoring teams of 7+ people providing SAP AMS Support. • Fluent English skills • Fluency in both English & Portuguese is required. • ITIL – ITSM Certification • PMP-PMI Certification • Ability to think critically and make clear and well-reasoned decisions. • Exceptional Leadership skills as well as the ability to build and maintain strong peer relationships, gaining trust and confidence from all levels within the organization.

🏖️ Benefits

• Compensation, bonuses, and benefits that match the skills of top-performing team members.